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                                        CMS Platform for Customer Engagement

                                        Improve performance and scalability by optimizing data modeling and application code

                                        Challenges

                                        • Needed a new customer portal where analysts or customers can monitor, measure and manage the total cost of fleet operations
                                        • Data migration from the legacy system to a new portal.
                                        • Improve performance and scalability by optimizing data modeling and application code.

                                        Solutions

                                        • Incorporated an opensource web CMS platform to create rich UI.
                                        • Provided entity based authorization.
                                        • Extracted data from heterogeneous data sources and migrated to a cloud computing platform.
                                        • Built portal in a hybrid platform so that it can be accessed from both desktop and portable devices.

                                        Tools & Technologies

                                        Microsoft Azure, SQL Server, DNN, ASP.Net

                                        Key benefits

                                        • High-level data amalgamation and analysis.
                                        • Improved performance by populating the data from multiple environments to the reporting database.
                                        • New feature added to facilitate analysis of the fleet based on location or fleet type.
                                        • End users can now export and convert the data on an as-needed basis.

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                                                                              Application Essentials